Licensing Portal: Creating New Users - CivilGEO Knowledge Base

This article describes the necessary administrative steps to add a new user or new administrator to the CivilGEO Licensing Portal.

Follow the steps below:

Log in to the CivilGEO Licensing Portal as a Licensing Portal administrator. The Licensing Portal dashboard will be displayed.
From the left side panel, click on the Manage Users menu item under the Admin Center section.
The Manage Users page will be displayed. This page lists the users associated with your organization that have access to software licenses and/or the Licensing Portal.
Before continuing, confirm that the user’s name does not already exist in the list. If the user already exists, then you can edit or delete the user by clicking on the user’s name. Otherwise, continue to the next step to create a new user.
Click the Add [+] symbol as shown below.
The Add User page will be displayed.
Fill the required fields to be completed such as First Name, Last Name, Email, and Group.
The fields under the Custom User Information section are optional as they are added by the administrator in your organization.
Before saving the user information, you need to choose the role for this user in your organization. Selecting the Admin checkbox will allow the user to manage all other users in your organization contained in the portal. By default, this checkbox is unchecked, and the user can only see the licenses and entitlements granted to them. The user will not be able to see any other information about your organization.
When finished, click the [ADD] button.
A confirmation will be displayed indicating that the new user has been successfully established.
The new user or administrator will soon receive an email with a link and password for initial login. The user will be prompted to change his password when he first logs into the Licensing Portal.

If you encounter issues administering the CivilGEO Licensing Portal, please contact CivilGEO technical support. Our team will be glad to assist you further.