GeoHECRAS now utilizes an improved and easier to operate FlexNet software licensing technology from Flexera Software.
Before you start migrating your current GeoHECRAS software license to this new licensing technology, be sure to review the following:
- Make certain that the computer on which the Cloud License is installed has an Internet connection.
- Make sure that there is a valid GeoHECRAS software license available on the computer.
- Make sure that you are logged in as an administrator (i.e., not a standard user).
To migrate your current GeoHECRAS cloud licenses to this new technology, follow these steps:
- Launch the GeoHECRAS software. If the GeoHECRAS cloud license has not yet been migrated to FlexNet, the following Cloud License Migration Utility dialog box will be displayed.
- Enter the email address in the Email ID field that you want CivilGEO to use in licensing communication and then click on the [Migrate] button. (Note that CivilGEO will use the provided email ID for all future license-related communications.)
- This utility will then automatically migrate the GeoHECRAS software license to FlexNet licensing technology. This may take a couple of minutes.
- If the license migration succeeds, the following dialog box will be displayed.
- Soon after you will receive an email from the CivilGEO Licensing Team that contains the Server ID(s). The Server ID(s) are used to activate the migrated licenses using the GeoHECRAS software.
- Close the Cloud License Migration Utility.
- The next step is to Activate a Cloud License.
If the migration fails, the software will display an error message. Try the solutions listed below or contact CivilGEO technical support and our engineers will gladly assist you.
Having issues migrating the Cloud License? Start here.
- If the following dialog box is displayed, the software is unable to connect to the CivilGEO License Server. Please check your Internet connection and/or firewall settings. If you continue to encounter issues, contact our technical support. They will gladly assist you further.
- If the following message box is displayed, then the software is unable to migrate the software license. Please contact our technical support. Again, they will gladly assist you.