1. Home
  2. Knowledge Base
  3. General Troubleshooting
  4. Network License Server Connectivity Issues
  1. Home
  2. Knowledge Base
  3. Installation
  4. Network License Server Connectivity Issues

Network License Server Connectivity Issues

 Important

This knowledge base article is now obsolete. A new version of this article is available now. Click here to read the latest article.

This article describes the scenario where the software was previously connecting to the Network License Server, but suddenly fails to connect.

Cannot Connect to Network License Server

If the software is unable to connect to the License Server and you are receiving the above error message, this may be caused by the following:

  1. The computer that the Network License Server is installed on is not running.
  2. The Network License Server is not running.
  3. There is a network connectivity issue.

To fix this problem, please follow these steps:

  1. Click on the [Try Again] button.
  2. Check that the computer that the Network License Server is installed on is running.
  3. Check that the Network License Server is running.

If you continue to face issues, check this article. It has other additional items you can do to troubleshoot the Network License Server.

If you are still having issues, contact our technical support. They will be glad to assist you further.

About the Author Chris Maeder

Was this article helpful?

Related Articles