When using CivilGEO’s License Server Configuration Utility software on a computer system that has been upgraded from Windows 7 to Windows 10, the software sometimes fails to run. This issue occurs due to Window’s default mechanism of shortening the user’s temp folder if the username is greater than 8 bit.
This issue can be easily corrected by enabling the NtfsDisable8dot3NameCreation registry value.
Note that the NtfsDisable8dot3NameCreation registry value is enabled by default on Windows 10.
Disclaimer: This article contains information about modifying the registry. Improperly editing the registry can lead to software corruption and data loss. Before you modify the registry, make sure you back up the registry and understand how to restore the registry if a problem occurs. By proceeding beyond this point, you acknowledge that you understand the risks inherent in incorrectly editing the registry and that by proceeding, you agree to accept these risks.
Follow these steps to enable the NtfsDisable8dot3NameCreation registry value:
- Display the Windows Run dialog box by pressing the Win + R keys (using the Windows key and the “R” key simultaneously) on the keyboard. This will display the Windows Run dialog box.
- Type regedit in the Open entry and then press the Enter key or click the [OK] button.
- Press Yes to allow changes to be made. The Registry Editor application will be displayed.
- Navigate to the FileSystem registry subkey by pasting or typing the following into the Address Bar as shown below.
- Right-click NtfsDisable8dot3NameCreation and then select Modify from the displayed context menu.
- The Edit DWORD (32-bit) Value dialog box will be displayed. In the Value data entry field, enter 2 and then press the Enter key or click the [OK] button to submit the data.
- Close the Registry Editor application.
- Restart the host computer and the changes made to the Registry Editor will take effect.
Note that after restarting the host computer, the changes made to the Registry Editor will only be effective for new users and not for existing ones.