Adding an Exception to Trend Micro Firewall

By following the directions below you can add an exception to the Trend Micro Firewall:

  1. Open the main Trend Micro program screen.
    Trend Micro Firewall Configuration
  2. Go to the left menu and select “Personal Firewall Controls“. And then select “Settings“.
    Trend Micro Firewall Configuration
  3. Select “Advanced Settings“.
    Trend Micro Firewall Configuration
  4. Under the “Program Control” tab select “Add“.
    Trend Micro Firewall Configuration
  5. Select “Browse“.
  6. Browse the list starting from “My Computer” to the “Licensing” folder. The path for this is C:\ProgramData\CivilGeo\Licensing
  7. Choose “License ServiceApp.exe” and click on “Open”.
  8. Make sure to select “Allow” under “Firewall Response” tab.
    Trend Micro Firewall Configuration
  9. Then select “OK”.

This article should resolve your firewall configuration issues. If you are still having issues, contact our technical support. They will be glad to assist you further.

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