Adding an Exception to Trend Micro Firewall

Last updated on August 12, 2026
  1. To add an exception to the Trend Micro Firewall, follow these steps:
  2. Open the main Trend Micro window and click on Device.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-1.png
  3. In the Security Settings, click on [Configure] button.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-2.png
  4. Now, select Exception Lists drop-down from the left side menu.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-3.png
  5. Click on [+Add] button.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-4.png
  6. From the displayed Add an Item dialog box, click on [Browse…] button.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-5.png
  7. Now, browse the C drive of your computer for the LSConfigurationUtility folder. The path for this is: C:Program Files (x86)CivilGEOLSConfigurationUtility
  8. In the LSConfigurationUtility folder, Select the LicenseServerConfiguration application, and click the [Open] button.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-6.png
  9. Click on [OK] button to add an exception.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-7.png
  10. Now, click on [Apply] button to add the LicenseServerConfiguration application in the exception lists.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-8.png
  11. Then click on [OK] button to complete the program exclusion.
    Adding-an-Exception-to-Trend-Micro-Firewall-image-9.png

This article should resolve your firewall configuration issues. If you are still having issues, contact our technical support team. They will be glad to assist you further.